Policies

Contact us

For general inquiries please email us at Info@joeywolffer.com 

Returns policy

We hope you love your purchase, however, you can find our return policy below:

IN-STORE PURCHASES

We offer exchange or store credit for purchases returned within 14 days of purchase. We do not offer refunds for in-store purchases.*
*All earrings, sale items, shoes, swim, hair accessories and items bought using a discount code are final sale

ONLINE ORDERS

We offer a refund, exchange or store-credit for online orders returned within 10 days of purchase.*
*All earrings, sale items and items bought using a discount code are final sale

FINAL SALE: All earrings, hair accessories, shoes ( purchased in store), swim,  sale items and items bought using a discount code are final sale.

Anything purchased on The Styleliner Truck are final sale. 

TRUNK SHOWS AND EVENTS

We often partner with different designers, charities, and organizations for trunk shows. For that reason, all purchases made at Joey Wölffer and The Styleliner trunk shows and events are final sale.

RETURNS:
The customer is responsible for the shipment of their return unless the item arrived damaged. Please contact info@joeywolffer.com to initiate a return.

Press inquiries

If you would like to feature Joey Wölffer or joeywolffer.com please get in touch info@joeywollfer.com

Privacy policy

Our privacy policy outlines how joeywolffer.com uses and protects your information. joeywolffer.com is committed to ensuring that your information and privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. 

WHAT WE COLLECT

We require this information to understand your needs and provide you with a better service, and in mostly for the following reasons:

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

LINKS TO OTHER WEBSITES

This website also contains links to third party websites; we are not responsible for the privacy practices of any such sites. Our Privacy Policy applies solely to information collected by this website.

CONTROLLING YOUR INFORMATION

You may choose to request access to or a correction of the information joeywolffer.com holds about you. Please email us at info@joeywolffer.com if you wish to access, correct or delete your personal information held with us.

We only want to communicate with you if you wish to hear from us. Please email us at info@joeywolffer.com if you would like to be removed from our mailing list.

Cookies policy

HOW WE USE COOKIES

A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device. joeywolffer.com uses cookies to enhance and simplify your visit. We do not use cookies to store personal information, or to disclose information to any third parties.

There are two types of cookie: permanent and temporary. Permanent cookies are stored as a file on your computer or mobile device for no longer than 12 months. Temporary cookies are stored temporarily and disappear when you close your browser session.

You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device.